What exactly do I pay for?
With SurveyToGo, all the software is absolutely free. No hidden costs. You pay only for completed production interviews. Simply choose from the pre-paid interview packages above and you can get started in 60 seconds. You can design as many surveys as you need with as many questions as you need. You can deploy the survey to as many devices as you need and define as many users as you need.
Do I have to pay to start using SurveyToGo?
No. You can register & start using SurveyToGo for free. You will even receive 50-interviews preloaded for free. Go ahead, take SurveyToGo for a ride and test it. We know you will love it.
Do Test-Interviews count the same as production-interviews?
As long as your survey is in Test-Mode you can generate as many test interviews as you like without your account getting deducted for it. As soon as you switch the survey to production mode, your account gets deducted for any production-interview you generate.
Please note that you can only accumulate upto 10 test-interviews per survey, afterwhich the new test-interviews overwrite the old ones.
Do I have to sign a long term contract?
No. SurveyToGo is a pay-as-you-go service. There are no long term contracts or commitments on your part. You simply pay whenever you need to generate more interviews. If you stop using SurveyToGo, you won’t have to pay for anything.
Are there per-user fees?
No. The prices you see above are all inclusive. For example, the Premium package is $1,210 for 6,000 interviews. That means you pay $1,210 total no matter how many users, surveys or devices you have.
What types of payment do you accept?
Currently we accept Visa, Mastercard, and American Express. We do not accept PayPal. In special cases we may allow wire transfer payments. Please contact us for more details.
Do you have any discounts for higher volume packages?
Yes, Please contact our sales team at firstname.lastname@example.org to get more information of our higher volume packages that include built-in discounts.
Do I need to purchase any server licenses?
SurveyToGo works in a hosted-service mode. It means you won’t have to pay for nor install complicated servers as we take care of all that on our secured hosted environment for you. SurveyToGo is available only in this model.